Big Star Cadillac FAQ

Big Star Cadillac is at 18100 Gulf Freeway, Friendswood, TX 77546, in Clear Lake on the Gulf Freeway, about 2 minutes south of Beltway 8.

Big Star Cadillac is part of Ken Garff Automotive Group, a family business that started selling cars in 1932 in Utah. Ken Garff today operates about 70 dealerships across nine states and 26 or more brands.

Big Star Cadillac is part of Ken Garff Automotive Group, which owns Big Star CJDR, Texan CJDR, Big Star Ford, Big Star Buick GMC, Texan GMC, Big Star Honda, and Big Star Hyundai.

We believe luxury should be effortless, transparent, and tailored to your life. We are committed to clear, up-front, and transparent pricing on every vehicle we sell.

We serve Houston, Friendswood, Pearland, League City, and drivers throughout Texas.

Our Sales Department is open Monday through Saturday from 9:00 AM to 8:00 PM. We are closed Sunday.

Service is open Monday through Friday from 7:00 AM to 6:00 PM and Saturday from 7:00 AM to 2:00 PM. We are closed Sunday.

Parts is open Monday through Friday from 7:00 AM to 6:00 PM and Saturday from 7:00 AM to 2:00 PM. We are closed Sunday.

All of our departments are closed on Sundays.

Sales: (832) 369-8228. Service: (832) 369-8323. Parts: (281) 819-4740. Main line: (281) 819-4700.

We carry the Cadillac OPTIQ, OPTIQ-V, LYRIQ, LYRIQ-V, VISTIQ, Escalade, Escalade V, Escalade ESV, Escalade IQ, Escalade IQL, CT5, CT5-V, CT5-V Blackwing, and XT5. Browse new Cadillac inventory.

We sell the Cadillac OPTIQ, OPTIQ-V, LYRIQ, LYRIQ-V, VISTIQ, Escalade IQ, and Escalade IQL. See our EV and hybrid page.

We offer demo and courtesy vehicles from our Executive Cadillac Loaner Fleet. Browse courtesy vehicles.

Offers change regularly and have eligibility requirements and expiration dates. See current new vehicle offers and service offers.

We sell Cadillac Certified Pre-Owned vehicles. Each one is thoroughly inspected and reconditioned, and includes two factory-backed limited warranties with roadside assistance. Shop certified vehicles.

Big Star Cadillac sells all brands of used vehicles, not just Cadillac. Search used inventory.

Inventory changes often, so check our used vehicles under $20K page for current options.

We accept trade-ins. You can get an online trade-in value before you visit.

Our finance team offers financing on new and pre-owned vehicles, including through Cadillac Financial. Visit our Finance Center.

You can apply for financing online and our team will follow up with your options.

Use our payment calculator to estimate your monthly payment.

We offer both purchase and lease options on new Cadillac vehicles.

See our service and parts financing page.

We offer vehicle protection plans. Learn about vehicle protection.

Schedule service online or call our Service Department at (832) 369-8323 during business hours.

Our factory-trained technicians handle maintenance and repairs, including brakes, tires, batteries, and oil changes.

Big Star Cadillac services nearly all makes and models. Some specialty highline makes and models are exceptions. Call (832) 369-8323 before you schedule if you'd like to confirm your vehicle can be serviced.

As an authorized Cadillac dealer, we perform factory warranty repairs and recall service. You can also check your vehicle on Cadillac's owner recall check page.

We offer complimentary pick-up and delivery for eligible service visits, where allowed under state law. You can also schedule a service appointment online or by phone.

AdvantageCare is a prepaid maintenance plan. By prepaying for your next three oil changes, tire rotations, and car washes, you can save up to 45% compared with buying those services individually. Learn more about AdvantageCare.

Our parts department supplies genuine Cadillac parts and accessories. Order parts or call (281) 819-4740.

Use the official Cadillac Accessories portal, set up to route your order to Big Star Cadillac.

Cadillac To Your Door brings the showroom experience to your home or office. You can schedule a no-obligation 24-hour test drive, receive a guaranteed written trade appraisal, complete purchase or lease paperwork remotely, and have your new Cadillac delivered to your driveway. Learn about Cadillac To Your Door.

You can complete your purchase or lease paperwork remotely through Cadillac To Your Door. Learn more about buying online.

Use our Build and Price tool.

An appointment is not needed for a test drive but is recommended, so the vehicle is ready and waiting when you arrive. Call (832) 369-8228.

Bring a valid driver's license and proof of insurance. If you're financing, bring proof of income such as recent pay stubs. If you're trading in, bring your title, registration, and any loan payoff information.

In addition to the vehicle price, expect applicable tax, title, and license fees and our dealer documentation fee of $225. Our team provides an itemized price breakdown before you sign.

View current openings on the Ken Garff careers site.

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