You might expect a car company’s top priority to be cars, but not at Big Star Cadillac. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
But Wait There's More
We understand that time is your most valuable asset. That is why Big Star Cadillac offers Cadillac To Your Door Valet Test-Drives and Complimentary Concierge Loaner Car Delivery and Pick-Up service.
We go the extra mile so you can buy with confidence. Every Big Star Certified Pre-Owned vehicle passes a 118-point inspection and comes with a comprehensive limited warranty, roadside assistance and additional perks.
Big Star Cadillac makes it easy to sell your car too. After submitting your vehicle’s information to us online, you’ll get a real offer that’s good for 7 days, you’ll get paid fast, and you don’t even have to buy a new vehicle from us.
At Big Star Cadillac we know that our success wouldn’t be possible without our community. That’s why we do all we can to give back. The We’re Here For You program is a way for our dealership to support the people who support them. We always have multiple projects going on, whether it’s revitalizing a community center, providing meals and household items for local families in need, buying supplies for teachers, and much more.
Big Star Cadillac/Hyundai - Koats4Kids Project
Volunteers from Big Star Cadillac and Big Star Hyundai partnered with Infinite Hands Initiative- Koats4Kids of Friendswood. We connected with 158 kids at a local community event with the Bridge Over Troubled Waters shelter that had identified families in need. Each child got to select a brand new coat/gloves/hat and socks to prepare for the colder Houston months. The families receiving these items were nothing short of "miles of smiles" for both the kids and their parents/guardians.
"Many thanks to the generosity of team members, management, and customers of Big Star Cadillac and Hyundai that donated new coast, clothing, and cold weather accessories. The recipients will benefit greatly... READ MORE
Treat People R.I.G.H.T.
R.I.G.H.T. is actually an acronym that encompasses all of our values. Together these values create the foundation upon which we build every customer and employee interaction.
Ken Garff started selling cars in 1932 after working as a gas station attendant (and experiencing a small explosion that may or may not have nudged him in the direction of opening his own business).
Ken Garff always believed that people were more important than any car he sold. He knew success was based on supporting and building positive relationships not only with customers, but with the community as a whole.
Though the company has steadily grown since its founding, it’s always remained a family business. After Ken retired, his son, Bob, took over, and now his grandson, John, leads the company, continuing the legacy of his father and grandfather.