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Our Reviews
Very good car dealership. I’m happy. It’s just that my car wad not washed inside and outside.
Mr Bobby took good care of my car and he was very kind to me and my wife had a fuel pump problem and now it's fixed
Nathan was super helpful at meeting our family needs and being patient with us as we thought it over! He worked hard to get where we needed to be and make it happen for us! Love my car and service was amazing 🤩
Ainsley is very helpful. Great customer service, she helps you in whatever it is that you are needing
Everything was excellent. Everything was excellent. Everything was excellent. Everything was excellent. Everything was excellent.
Service Rep was very courteous and respectful. Very knowledgeable and helpful with me when I come by as well. Very exceptional service!!!
I had a great experience working with Mark. He was very responsive during the whole process.
My experience with Wiem Heard at Big Star Cadillac was amazing great job. If you want the best deal reach out to Wiem she will make it happen. Thanks, Fernando Villa
I was very please with the service from my sales rep., Wein and the dealer, however I would like to point out that I purchased a Diesel Escalade and never was I told the specs on it for instance, by law the vehicle needs BlueDEF. I found out through a notification. Oh, and I have yet to receive my lease documents. Other than that everything was great.
Everything was great. My vehicle is running well. Was glad l had the warranty.Thanks
I have been very happy with the service done on my car each time I come in. Bobby Miller and Ainsley Roark were very courtesy and kept me updated on the work being done and gave me information on items that would need to be addressed at my convenience.
Big Star Cadillac and Mark Mauricio have gone above and beyond by assisting me with two car purchases within two months. Kelly, in the Finance Department, went over every detail before I signed any documents. I had several issues with the second vehicle after taking possession. I spoke with Mr. Mauricio, who kept me informed as he arranged for a loaner vehicle to be brought to my place of employment. My car was taken to the service department, and all issues were addressed. Mr. Mauricio texted me with updates and kept me in the loop. He also located the second remote and attached it to the first remote. He arranged for my car to be delivered back to me upon completion of the service requests. I would highly recommend Big Star Cadillac, Mr. Mauricio, and all the fine folks at the dealership to anyone interested in purchasing and/or servicing a vehicle. Thank you, Mark Mauricio, for going above and beyond your sales position to assist me.
Always a good and pleasant experience. Customer service and the service. I really wish their were rentals available at short term service appointments.
Gary was fantastic. The entire process went very smoothly. Everything discussed over the phone was exactly as it was when I came in person. Absolutely no bait and switch!
very pleased with the service I received from George and GM Ruben. They were very accommodating and accessible.
Jose checked me in fast and my oil changed job was well done. My car was returned to me all clean also. Great job!
Took too long to service vehicle. Communication lacked from service. Sales (Ruben Cauton and Cris Mascorro) supported well with lending of demo vehicle thru the over three week wait for service of vehicle. Two items were not addressed (driver seat material crack and DRL not being bright white). Service customer service needs some attention.
Awesome and was so happy to go there and was very pleased gonna recommend big star Cadillac
Victor went over and beyond to get me the best deal. He was very informative and communicated making the process seamless. This is my first Cadillac experience and the added touch was having the associate walk me through all the perks of the car and get everything set up before leaving. I recommend BIG STAR for your car buying needs; you will not be disappointed!
Good dealership they made sure the car was in great condition for me befor leaving the lot
Always goes above and beyond to take care of his customers. Appreciate his time and efforts to make sure we get the car of our dreams!
She is a nice person , easy to ask so many question and provide good service
It was a very excellent experience if I could purchase another vehicle I would again
Very happy with my experience buying here. The sales person was very helpful and patient with me. The process was easy and all my questions were answered. I totally recommend this place.
Great service. Service representative stays on top of our Escalade service needs to keep us safe on the highway. Very appreciative of his service..

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Welcome to Big Star Cadillac
Thank you for making your way to Big Star Cadillac, your certified Cadillac dealer near you serving drivers throughout Houston, Clear Lake, League City, Friendswood, Pearland and the surrounding areas. At our dealership, you’ll find a solid selection of new Cadillac models for sale, as well as a carefully inspected & meticulously reconditioned lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Cadillac technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic Cadillac parts. Make your way to Big Star Cadillac in Friendswood today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (281) 819-4700.