Service Your Vehicle with Us We have a full service bay with trained technicians standing by.
Very professional and thorough service on my car. The staff at Big Star really go out of their way, to ensure great service.
Came in on a Monday for my first oil change for my Cadillac Xt4 and Issac took care of me! He was fantastic. Very friendly and made sure I was taken care. Only place I will get an oil change from now on
Great Customer Service, my Service Consultant Jeff Dial was very professional, knowledgeable & great customer service. I was in and out in about an hour for an oil change and the price is very reasonable. You would pay about the same or more somewhere else. Waiting area is very clean & comfortable. I highly recommend Big Star Cadillac & Jeff Dial as your Service Consultant. Thank you
Amie was awesome. I was extremely picky about what I was looking for. She did not stop until she found the perfect match for me at the right price point. The delivery to my home made the sale absolutely delightful. I have to say this was my best vehicle purchase experience.
Awesome customer service!
This was my first visit to Big Star & although it was unfamiliar to me, Issac made me feel great, even tho I was an hour early for my maintenance. The entire staff was friendly & not pushy at all.
Got my Cadillac serviced at Big Star. They always take good care of me. If you need a new car or service on your old one go see them.
Another great experience at Big Star Cadillac. Bobby in the customer service department continues doing a great job making sure that my Cadillac is serviced completely at the scheduled appointment. I drive away a happy customer as always.
Big Star Cadillac was such a pleasure to do business with!! Jeremy made the entire process so smooth! Would definitely do business again!!
I had a really good experience with Big Star Cadillac mainly because my salesperson was very cool, funny and mainly informative. I even inadvertently left my sunglasses in a hiding spot in my car and George found them and returned my Porsche Carreras to me. I was so satisfied I'm going to take my relative to buy a vehicle. -Abel Torres
Great service and extraordinary service as always!
Called Big star after internet search for Honda Civic. Angelica in customer service was quick and helpful getting me an appt to test drive. Once I arrived, end up being helped by George Castillo. He made the buying process EASY and efficient. Love that he was no hassle and didn't try pressure or smooth talk me. Giving me just facts! The car was really nice and Big Star did great job prepping it for sale. Although it was close to closing time, George provided explemenary service and I was able to drive my new car same day. Even signing paperwork was effortless with their electronic system. The entire process from test drive to keys in hand took less than 2 hrs. Highly recommend George and Big Star team
Great staff, professional and helpful.
My wife and I went in the day before Mother’s Day, Jeremy Rodabaugh was able to purchase our previous lease and get my wife and I into a new vehicle. We highly recommend Jeremy, he will definitely keep you entertained and on your toes while sealing the deal.
Walked in knowing what I wanted, my sales professional "Durran Starks," was the absolute best removing any worries and anxieties, explaining everything in detail, taking his time with me while understanding that I'm technically challenged with new technology... It was a fabulous day and now I'm driving my new Hyundai Kona 😁❤️ Everyone was wonderful here!
Adrian in the service department is amazing !!! He explains everything to me even 2 or 3 times lol he never gets frustrated with me and anytime I come he treats me like family ! And that is why I will never go anywhere but Big star ..
Overall 5 star buying experience. Great presentation by George Castillo our salesman followed by a welcomed greeting from the entry staff. Wide selection of vehicles to choose from with a well negotiation process. As well as our new XT4 still leaves my wife speechless. Great suv with all the bells and whistles with a luxury look and feel.
Great experience. Great communication. Quick service. I will definitely be back. I recommend this place. I needed them to perform diagnostics to figure out what was wrong. They completed the investigation a quickly.
Had a recall repair and they finished over an hour early and no waiting to start. They were ready for me when I showed up.
Bobby Miller and Brittany were very professional and cared about my concerns. I would definitely go back to see them again and would recommend friends and family to visit them when needed. I would trust them with my car.
I LOVE this dealership. Purchased my vehicles when it was Ron Carter. The staff is absolutely wonderful! I absolutely LOVE this service department! Bobby Miller is amazing!!!
Since I purchased our vehicle, Bobby had been a big help with maintenance and insight towards our next purchase. His customer service skills, have become one of the biggest reasons why we remain customers at this facility.
Great customer service
I bought a Sport XT4 from Mark Mauricio. He was fantastic. The transaction was seamless. Quick and easy. He made sure I got everything I wanted. Just waiting for a chip on order and it’s complete. This car is a gem to drive. I highly recommend Mark as the best salesman I ever had. My trade-in and the finance dept was smooth. The concierge delivered it to my house and she was thorough. My first Cadillac and I’m super happy-Birthday present! Thanks Big Star!
18100 Gulf Freeway
Friendswood, TX 77546
Sales Open Today: 9 AM - 8 PM
Service Open Today: 7 AM - 6 PM
Parts Open Today: 7 AM - 6 PM
Welcome to Big Star Cadillac
Thank you for making your way to Big Star Cadillac, your certified Cadillac dealer serving drivers throughout Friendswood and the surrounding areas. At our dealership, you’ll find a solid selection of new Cadillac models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Cadillac technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Big Star Cadillac in Friendswood today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (281) 819-4700.