I had a great experience at Big Star Cadillac! Ty particularly was very helpful. It was my first ever experience buying a car so I was a bit nervous but he made everything seem so natural and straightforward. He really went the extra mile in order to help me make the best decision. He checked the car I was interested in very thoroughly, making sure it was in top condition before anything was finalized and even went above and beyond by driving my car 5 hours out to me due to many unfortunate circumstances I was experiencing. To anyone looking for a great car-buying experience, Big Star Cadillac is the way to go!

Ty is one of y’all’s best representatives at your dealership. He made my entire experience smooth, enjoyable, and stress-free. His professionalism, knowledge, and outstanding customer service truly stood out. Because of the exceptional experience he provided, I will gladly recommend this dealership to my friends, family, and anyone looking to purchase a vehicle. Thank you, Ty, for making my experience a great one!

I stopped by just to test drive a vehicle, and Ty was fantastic. He answered all of my questions, gave me plenty of time to check out the car and made the experience comfortable with zero pressure to buy. Even though I didn’t purchase that day, I left with a very positive impression. I’d happily come back when I’m ready to buy. I’d definitely recommend working with him!

My father and I came into this dealership looking to get a CT4-V, and we had the best experience we have ever had purchasing a vehicle at any dealership. Ty worked with us to find the perfect vehicle that would fit our needs, and he was extremely knowledgeable about the vehicles. We had been to other dealerships, and they would pressure us into buying the car the same day, and they would be less engaged with us when we said we were looking for a pre-owned vehicle. Ty was extremely respectful toward us and didn't make us feel pressured. Not only that, but Ty took the time to personally setup service appointments to address any of the issues that our pre-owned car might've had, and the dealership worked quickly and efficiently to resolve it. He made my father and me feel valued, and we walked out of the dealership extremely happy. If you are looking to buy a Cadillac, I could not recommend this dealership enough. Go see Ty, and he will set you up with an amazing vehicle for an amazing price.

Mark was extremely helpful and understanding, especially since my purchase was happening from out of State! I would do business with Mark and Big Star Cadillac any time! Highly recommend them both! - Greg Smith

The customer service was outstanding thank you Gary

Ty was great and highly recommended

I had a wonderful salesman, Thomas, who took care of all details of my purchase and trade-in..this was the best car buying experience I have ever had.

The sales team and service team are very nice and helpful. Only thing I don't like is that it takes three hours to get an oil change. Other than that Big Star Cadillac has been great to me.

Blanca provided exceptional service, made everything easy, and exceeded all my expectations. Great service. Yup

Service department always goes above and beyond. Was thinking about buying a Lincoln but i can't do without my service rep Lee

They were quick, efficient and friendly. I will recommend them to everyone.

Great service and very efficient

Isaiah is the best! He's always so professional and helpful. Service is fast and streamlined.

Love my new truck. Luis Escobar the sales rep helped us get in our dream car!