This dealership is one of the best in town. Their customer service is great. Zulfi is an awesome rep, honest, very knowledgeable and helpful. We bought my XT5 from him and most recently the 4 door 2022 sedan also from him. He is always available if we have any questions. We drive there to get our oil changed and other maintenance. The service department folks are reliable, honest and friendly.

David and the team at Big Star focused on what my needs were for a new vehicle and I was very pleased with the results.

Big Star Cadillac has an impressive selection of not only new but also used cars in excellent condition. Zulfi took super good care of us with our budget and desired quality of car in mind. Zulfi found us a gorgeous cream puff like new XT5 Cadillac. It's so beautiful! Jenny and Rusty Good.

Great customer service and worked on our Cadillac fast. Everything perfect! We are very happy with the service

Great experience with Jeremy, very knowledgeable. I will definitely recommend him to anyone in the market for a car.

Jeremy made buying a car easy and fun greatest experience I ever had at a car dealership

Benito is an absolute pleasure to work with. His dealership skills are superb. I have had the pleasure of utilizing Benito’s extraordinary skills more than once as he has assisted me with also purchasing my daughter’s first vehicle. I would absolutely recommend Benito and Big Star Cadillac if you are considering purchasing and/or trading in a vehicle. The professionalism and deals within the services department is definitely a plus! Oh, and a huge thanks to the sharpest dressing finance rep I’ve ever laid eyes on, Kelly, you are also appreciated sir!

Great Follow Up, Attentiveness and Hospitality was great and substantial. Listened to what I needed done and was quick about it.

We had a positive experience purchasing our vehicle at Big Star Cadillac. We were greeted the minute we arrived by sales rep George Castillo and he helped us through the entire process with great knowledge and ease and a few laughs which helped make it enjoyable. Making a large purchase like this can be quite stressful but he made it a really great experience. Big Star Cadillac is lucky to have him!

I cannot say enough things about the service and the dealership! We visited 10+ dealerships over the week and our last stop was Big Star Cadillac and we arrived 10 minutes before closing. We called on our way and they insured us they would wait on us and help with whatever we needed. Upon arrival I was so happy with the service & dealership I was signing paperwork on my new car within 1hr. Not only did the dealership stay open they had exactly what we were looking for! We will definitely be back for our next purchase! If you are on the market I highly recommend Big Star Cadillac & ask for Marco!

Best buying experience with Daisy! Great customer service all around. Daisy took the time to understand our needs and provide options based on those. Our family had recently totaled our Porche Macan and we needed to purchase a vehicle asap that fit our growing family. Daisy was able to find us the perfect vehicle quickly and effectively without us having to spend hours at the dealership. They also had inventory, which has been an issue with other dealerships. The process was very streamlined from viewing the cars to signing the paperwork. The staff at the dealership was very professional, very detail oriented, and extremely helpful.

Great service all around!!!!! This is my second purchase from Big Star Cadillac 🌟 I really enjoyed working with David McDoniel over the last two months while I made my final decision. I'm a HAPPY customer 😊

Great experience. George Castillo answered all my questions in an honest and very professional manner. Staff from sales, to finance, to prep and delivery were oustanding!

Amazing service! Would highly recommend working with George Castillo. He was an easy person to talk to and as well made sure to find the perfect car that was ideal for me. He also worked well with my situation, couldn’t be anymore happier!

15 words is to much to write so I will try to make it short. It was a good experience.

George helped get me taken care of getting into the car that I wanted. Fast easy and professional

George and the group at Big Star were incredible. I was purchasing from out of state and they made the process as painless as possible. They offer exceptional pricing and fantastic service. George was a breeze to work with and we were able to get all of the information exchanged to go the sale over the phone incredibly simple. They arranged to pick me up at the airport when I flew in to pick up the vehicle. Fantastic experience.

Great customer service!

Bobby Miller took very good care of me and the service was much faster than I expected

Prompt Service with photos detailing process with your vehicle along with car wash. Very happy customer. Would highly recommend this dealership to other Cadillac owners.

They were very nice, friendly, and excellent service. I really can’t complain about anything. Everyone was cordial and treated me well

Very friendly and helpful one of the nicest salesman I came across in the auto industry 10/10 would recommend!

Big Star is a GREAT place to purchase your vehicle from. The only thing that I don't care about is that Ron Carter gave you an year of oil changes, rotations, etc.. So, I would thing that Big Star would do the same; otherwise, the service is GREAT. I do want to bring to everyone's attention about one sales person who makes everything GREAT and her name is Lisa Velasco. This woman really goes out of the way with her customers, whether you purchase a car or not, she makes you feel welcome. Her personality is really warm and you can tell that she's a Christian. I give Lisa KUDOS for the BEST Customer Service every!

Had a little hiccup but Isaac took care of it. Thanks Big Star

Weim was great and made everything so easy. Weim was polite and a go getter for the entire deal. She went out of her way to make sure the customer was pleased.