Louis has made this purchase a pleasant and seamless one. He was very attentive to answering all my questions. I would definitely purchase another vehicle from him.

I recently had the pleasure of purchasing a vehicle from Big Star Cadillac, working directly with Mike Pierce, and I can confidently say the entire experience exceeded every expectation I had walking into the dealership. From the very beginning, Mike demonstrated an exceptional level of professionalism, patience, transparency, and product knowledge that made this one of the smoothest and most enjoyable major purchases I’ve ever made. as well Big Thank you for helping a friend out with purchasing vehicle.

Recently we had the pleasure of purchasing my granddaughters first car ! Would have never bought from anyone else but Steve Sons! Me and my family have followed him for years and purchased our vehicles from him ! He goes above and beyond, and makes the entire process stress free!

Big Stat Cadillac - Thomas provided an exceptional Memorial Day 2026 vehicle purchasing experience from start to finish. Crystal was the sales consultant that Thomas pulled in so we would not have to wait while he was assisting another customer, and she was absolutely outstanding throughout the process. Ruben, the sales manager, worked diligently to make the numbers come together, and Joel in finance made the closing process smooth, professional, and stress-free. The entire team demonstrated excellent customer service, professionalism, transparency, and teamwork that made this purchase experience truly memorable. Crystal even asked about us again the next morning when she saw Thomas, which speaks volumes about the genuine care and personal attention provided by the team. This was one of the best car-buying experiences we have had, and we highly recommend Thomas, Crystal, Ruben, and Joel to anyone looking to purchase a new vehicle.

Great customer service. From the moment we arrived at Big Star Cadillac, Luis came outside and helped us with our car buying experience making it easy with our trade in, going above and beyond! And put us in a brand new 2026 Cadillac Escalade!!!

I had an excellent experience working with Steve while buying my car. He was professional, knowledgeable, and genuinely helpful throughout the entire process. He made everything smooth and stress-free, answered all my questions honestly, and never made me feel pressured. You can tell he really cares about his customers and wants them to leave happy. If you’re looking for a trustworthy and friendly car salesman, I highly recommend asking for Steve!

The whole staff at Big Star Cadillac is World Class. Pricing is easy and transparent. The pick up and delivery team is so polite and helpful. This is our 4th new Cadillac and we love the Lyriq! Mike Pierce and Amie and Isaiah are all very willing to help and easy to reach. Great experience. I recommend to everyone wanting a great vehicle and World class service.

Thomas Green was very professional and helpful during this process. He was efficient and got us exactly what we were looking for with no issues at all. Definitely recommend him and this dealership for all your car buying needs. Would purchase from Thomas again.

My experience was simple and quick. My car was ready when we arrived. Hassle free purchase process. I've already recommended Steve and Big star to everyone.

If you're looking for great service and a stress-free transaction, Big Star Cadillac is the place to go! A huge thank you to my friend Steve Sons and his entire team! From sales, to finance, to car tech support, they made the entire process completely seamless. Excellent customer service from start to finish! I have purchased 2 vehicles from them in the past couple of years and each time has been perfect!

Big star Cadillac has always had exceptional customer service. I’ve known manager Mike Pierce and Kevin Sonier for many years and have always been very attentive and trustworthy. I’m forever grateful to be apart of the big star Cadillac family and always look forward to my time at the dealership.

Working with Mike Pierce was a genuinely enjoyable experience from start to finish. He was personable, honest about pricing, and made what is typically a stressful process feel completely effortless. No games, no pressure, just straightforward numbers and world-class service. He actually listened, and I walked away feeling confident in my decision. I trusted him enough to send my mom his way shortly after, and she had the same fantastic experience.

Honest upfront pricing and world class service. All the employees there have gone above and beyond to asssit with any questions and during any routine maintenance. No other buisness in Houston compares.

To make an appointment is very easy and the service is awesome waiting time is also quick

Angela Davis made the process easy and straightforward, she was very easy to work with and helped me find a bank to finance with. I thank Angela for helping me buy one of my dream cars.