My father and I came into this dealership looking to get a CT4-V, and we had the best experience we have ever had purchasing a vehicle at any dealership. Ty worked with us to find the perfect vehicle that would fit our needs, and he was extremely knowledgeable about the vehicles. We had been to other dealerships, and they would pressure us into buying the car the same day, and they would be less engaged with us when we said we were looking for a pre-owned vehicle. Ty was extremely respectful toward us and didn't make us feel pressured. Not only that, but Ty took the time to personally setup service appointments to address any of the issues that our pre-owned car might've had, and the dealership worked quickly and efficiently to resolve it. He made my father and me feel valued, and we walked out of the dealership extremely happy. If you are looking to buy a Cadillac, I could not recommend this dealership enough. Go see Ty, and he will set you up with an amazing vehicle for an amazing price.

Mark was extremely helpful and understanding, especially since my purchase was happening from out of State! I would do business with Mark and Big Star Cadillac any time! Highly recommend them both! - Greg Smith

The customer service was outstanding thank you Gary

Ty was great and highly recommended

I had a wonderful salesman, Thomas, who took care of all details of my purchase and trade-in..this was the best car buying experience I have ever had.

The sales team and service team are very nice and helpful. Only thing I don't like is that it takes three hours to get an oil change. Other than that Big Star Cadillac has been great to me.

Blanca provided exceptional service, made everything easy, and exceeded all my expectations. Great service. Yup

Service department always goes above and beyond. Was thinking about buying a Lincoln but i can't do without my service rep Lee

They were quick, efficient and friendly. I will recommend them to everyone.

Great service and very efficient

Isaiah is the best! He's always so professional and helpful. Service is fast and streamlined.

Love my new truck. Luis Escobar the sales rep helped us get in our dream car!

I can’t say enough good things about my experience with Victor and Big Star! From start to finish, he made the entire car-buying process unbelievably easy and stress-free. As a woman, this can feel like a daunting purchase to navigate, but he, and all of the Big Star staff, made me feel comfortable. I really appreciated his professionalism in his communication, attention to detail, candor, input, and listening. Hard to find in any salesperson. If you’re looking for someone who genuinely cares about his customers and makes the experience seamless, I highly recommend working with Victor. I will refer everyone to him. Thank you, Victor, for helping me find the perfect car!

Very efficient and didn't take long to fix problems.

Thomas and the dealership were exceptional—professional, honest, attentive, and made the entire car-buying process seamless.