Excellent from start to finish. No comparison.

I like the customer service but my sales person Steven is awesome guy. Thanks for best service you offered

The best dealer I have ever been too ! No pressure and always wanting to help! They had me feeling like family ! I will definitely be a returning customer and send my family and friends there ! The big star is Mario ! He’s the best !!

Mark was beyond helpful when we went to Big Star! My husband and I had another SUV on order for nine months and had just been told that it was delayed again, so we decided to swing by Big Star to check out their inventory. We got lucky on the vehicle and the dealership! Mark’s kindness and knowledge is unquestionable, he offered and explained our options for purchase or lease, and listened when we explained the option we wanted to go with. When we decided on the vehicle and the terms we were looking for, Mark took us to Kelly in Finance, where we were graciously taken care of. I can honestly say that in multiple purchases and leases of vehicles, our experience with Big Star has been the best! You can’t go wrong working with Mark, especially if you’re a Cowboys fan!

Great experience in Service. Friendly and first class treatment. All of the employees are happy and helpful. Highly recommended for Service, New Cadillacs and Pre-owned luxury vehicles.

Mario was my sales rep and he made me feel comfortable , never rushed me and answered all my questions ! Most importantly, he never pressured me into buying , never asked if I had a finance company ready or anything I asked to test drive and made it a comfortable process. I purchased through Mario for that exact reason, I didn’t feel like just another sale. I was in and out in 1hr and 45mins ! Everyone at Big Star Cadillac was so energetic and happy to help ! I will be a returning customer 1000% I have recommended this dealer to all my family and friends! Thank you Big Star for treating me like family !

Daisy Gutierrez and Steve Sons at Big Star Cadillac were AMAZING!! Such a smooth, Fast and Easy process, It’s my second Cadillac I’ve purchased from them and will do it again. Had my XT5 delivered the next day all the way to Silsbee Tx.

David Bukrinsky is kind, thorough, courteous, and is careful to answer every question. He believes in his product and certainly the best choice for quality, honest advice. Go to Big Star and ask for David Bukrinsky if you ever consider a Cadillac!

As usual, courteous and satisfactory service preformed in a timely matter.

Excellent customer service at this service department...diagnosed issue and resolved same day...love shuttle program basis dropped me to work and picked up...love it others should copy!

Really great people. Helped me get into my first Corvette and was very open and honest with me during the transaction.

Just purchased my 2nd Cadillac with Victor Rivas. He is amazing and everyone at Big Star are all friendly and treat you so so good. I would recommend them and of course Victor as the best salesman ever. Thank you Victor

David was awesome and Keith was the icing on the cake. Purchasing a Cadillac at Big Star was amazing and my Grandson loves his new CT5

Excellent salesman! He was Super friendly and very helpful. I would Highly recommend to anyone looking for a new car!

Gary was wonderful to deal with and Big Star is a great car dealership. Gary always kept us in the loop and was always there to assist us.

Gary has been a great salesman to work with. Has answered all my questions, stayed in touch offered to help in any way he could. He listened to what I wanted and worked to find that for me.

Our salesman Zulficar Choudhry was a delight to work with. He took his time and answered all of our questions and we really felt like he was truly there to build a client relationship and not just to sell us a car.

David showed us the cars with the features we were looking for. Keith worked hard to get us the financing we needed. Great experience

Excellent service . They care about their customers. Very knowledgable about cars and paperwork they use.

They did a great job on my car.Thank you.

Phillip Connor was a no nonsense true professional who was extremely knowledgeable about the GMC Sierra truck that I bought. I didn't get the run around and was a straight shooter from the start and that s what draw me to this Dealership!

Great-100%

Mark was Great! He listened to what was important to me, and helped me find the perfect vehicle. He made us feel comfortable and was very helpful. Thank you Mark !!

David was on top of everything! So helpful and quick to respond. I had to go back in for a few things and they were super quick with service! Would recommend to anyone!

Lisa Velasco, Kelly Wilson & Kevin Sonnier are amazing!! They all work so hard and fast to get you the best deal! I highly recommend Big Star Cadillac to purchase your next vehicle if you want the best deal and treated like royalty