⭐️⭐️⭐️⭐️⭐️ I want to give a big thank you to everyone at Big Star Cadillac for once again taking care of me on the purchase of my new Cadillac. This is around my 5th vehicle I’ve purchased from them over the years, and there’s a reason I keep coming back. They always work hard to put together a great deal and make the entire process as smooth as possible. A special thank you to General Manager Mr. Mike, Sales Manager Mr. Iriam, and Ms. Lisa in Sales for the outstanding customer service. I really appreciate the time, effort, and personal attention they gave me throughout the entire process. Buying a new vehicle can sometimes be a headache, but they made everything easy from start to finish and made sure I was taken care of. After buying several vehicles from Big Star Cadillac, I can truly say they’ve earned my repeat business. It’s not just about making one sale — it’s about how you treat people and build relationships over the years, and that’s something I really appreciate about this dealership. If you’re looking for a new Cadillac, I highly recommend giving Big Star Cadillac a chance to earn your business. Thanks again to Mr. Mike, Mr. Iriam, Ms. Lisa, and the entire team for once again coming through for me. I absolutely love my new Cadillac and couldn’t be happier with the deal and the experience!

Mark was extremely helpful and understanding, especially since my purchase was happening from out of State! I would do business with Mark and Big Star Cadillac any time! Highly recommend them both! - Greg Smith

Blanca provided exceptional service, made everything easy, and exceeded all my expectations. Great service. Yup

I can’t say enough good things about my experience with Victor and Big Star! From start to finish, he made the entire car-buying process unbelievably easy and stress-free. As a woman, this can feel like a daunting purchase to navigate, but he, and all of the Big Star staff, made me feel comfortable. I really appreciated his professionalism in his communication, attention to detail, candor, input, and listening. Hard to find in any salesperson. If you’re looking for someone who genuinely cares about his customers and makes the experience seamless, I highly recommend working with Victor. I will refer everyone to him. Thank you, Victor, for helping me find the perfect car!

Thomas and the dealership were exceptional—professional, honest, attentive, and made the entire car-buying process seamless.

This was our first time visiting Big Star Cadillac, Mark Mauricio made the experience smooth and stress free. We went in to see a used vehicle, and he had it ready for us. After looking for quite some time and seeing very dirty vehicles this was a nice treat. Everyone that we dealt with at Big Star Cadillac was warm and welcoming. Also, a shout out to Kelly in finance. We will contact Mark again if we are in the market.

Beautiful building, very friendly staff, amazing customer service.Easy process to buy my dream car, Love it!

Had a recommended break fluid flush on my XT5 Cadillac everything went well Lee was my service advisor great job no issues

Big Star Cadillac has always provided elite customer support. Mike Pierce and his dedicated support team have always gone beyond standard expectations. They’ve always stepped up to the plate to make things easier for us, especially when our Lyriq was involved in an accident. 360 concierge delivery throughout every point of contact from when we call, text or walk in the door to delivery of our vehicles. Thanks for everything Mike!

As soon as we walked in we had the salesman greet us and were ready to help out with what we were looking for!

Mark was responsive, courteous, and accurate. What else does one need or expect from salespeople?

Honestly I love this dealership, this is the first time I’ve ever taken my car to a dealership and I love it and the perks of getting a loaner and just great communication! I go to Daniel however, lately I feel like I just feel very dismissed from him. We used to chat all the time but last time I came in, I couldn’t even get a single hello when he is the one I felt most comfortable to go to since he was the person I met first.

Louis has made this purchase a pleasant and seamless one. He was very attentive to answering all my questions. I would definitely purchase another vehicle from him.

I recently had the pleasure of purchasing a vehicle from Big Star Cadillac, working directly with Mike Pierce, and I can confidently say the entire experience exceeded every expectation I had walking into the dealership. From the very beginning, Mike demonstrated an exceptional level of professionalism, patience, transparency, and product knowledge that made this one of the smoothest and most enjoyable major purchases I’ve ever made. as well Big Thank you for helping a friend out with purchasing vehicle.

Recently we had the pleasure of purchasing my granddaughters first car ! Would have never bought from anyone else but Steve Sons! Me and my family have followed him for years and purchased our vehicles from him ! He goes above and beyond, and makes the entire process stress free!