Testimonios de Clientes

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DealerRater Aug 13, 2022

This dealership is one of the best in town. Their customer service is great. Zulfi is an awesome rep, honest, very knowledgeable and helpful. We bought my XT5 from him and most recently the 4 door 2022 sedan also from him. He is always available if we have any questions. We drive there to get our oil changed and other maintenance. The service department folks are reliable, honest and friendly.

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DealerRater Aug 13, 2022

David and the team at Big Star focused on what my needs were for a new vehicle and I was very pleased with the results.

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DealerRater Aug 13, 2022

Big Star Cadillac has an impressive selection of not only new but also used cars in excellent condition. Zulfi took super good care of us with our budget and desired quality of car in mind. Zulfi found us a gorgeous cream puff like new XT5 Cadillac. It's so beautiful! Jenny and Rusty Good.

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DealerRater Aug 12, 2022

Great customer service and worked on our Cadillac fast. Everything perfect! We are very happy with the service

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DealerRater Aug 12, 2022

Great experience with Jeremy, very knowledgeable. I will definitely recommend him to anyone in the market for a car.

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DealerRater Aug 12, 2022

Jeremy made buying a car easy and fun greatest experience I ever had at a car dealership

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DealerRater Aug 12, 2022

Benito is an absolute pleasure to work with. His dealership skills are superb. I have had the pleasure of utilizing Benito’s extraordinary skills more than once as he has assisted me with also purchasing my daughter’s first vehicle. I would absolutely recommend Benito and Big Star Cadillac if you are considering purchasing and/or trading in a vehicle. The professionalism and deals within the services department is definitely a plus! Oh, and a huge thanks to the sharpest dressing finance rep I’ve ever laid eyes on, Kelly, you are also appreciated sir!

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DealerRater Aug 11, 2022

Great Follow Up, Attentiveness and Hospitality was great and substantial. Listened to what I needed done and was quick about it.

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DealerRater Aug 11, 2022

We had a positive experience purchasing our vehicle at Big Star Cadillac. We were greeted the minute we arrived by sales rep George Castillo and he helped us through the entire process with great knowledge and ease and a few laughs which helped make it enjoyable. Making a large purchase like this can be quite stressful but he made it a really great experience. Big Star Cadillac is lucky to have him!

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DealerRater Aug 11, 2022

I cannot say enough things about the service and the dealership! We visited 10+ dealerships over the week and our last stop was Big Star Cadillac and we arrived 10 minutes before closing. We called on our way and they insured us they would wait on us and help with whatever we needed. Upon arrival I was so happy with the service & dealership I was signing paperwork on my new car within 1hr. Not only did the dealership stay open they had exactly what we were looking for! We will definitely be back for our next purchase! If you are on ...

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DealerRater Aug 11, 2022

I went to Big Star Cadillac when it was Ron Carter Cadillac in 2020. I am currently leasing an XT5 and Daisy Gutierrez was my salesperson. I have never leased a car and she explained the pros and cons well. She was and still extremely helpful with all my questions and concerns. Daisy is topnotch. I hope she is still there when my lease is up to help me with my future car decisions. 😁

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DealerRater Aug 11, 2022

Best buying experience with Daisy! Great customer service all around. Daisy took the time to understand our needs and provide options based on those. Our family had recently totaled our Porche Macan and we needed to purchase a vehicle asap that fit our growing family. Daisy was able to find us the perfect vehicle quickly and effectively without us having to spend hours at the dealership. They also had inventory, which has been an issue with other dealerships. The process was very streamlined from viewing the cars to signing the paperwork. The staff at the dealership was very professional, very ...

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DealerRater Aug 10, 2022

Great service all around!!!!! This is my second purchase from Big Star Cadillac 🌟 I really enjoyed working with David McDoniel over the last two months while I made my final decision. I'm a HAPPY customer 😊

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DealerRater Aug 9, 2022

Great experience. George Castillo answered all my questions in an honest and very professional manner. Staff from sales, to finance, to prep and delivery were oustanding!

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DealerRater Aug 9, 2022

Amazing service! Would highly recommend working with George Castillo. He was an easy person to talk to and as well made sure to find the perfect car that was ideal for me. He also worked well with my situation, couldn’t be anymore happier!

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DealerRater Aug 8, 2022

15 words is to much to write so I will try to make it short. It was a good experience.

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DealerRater Aug 8, 2022

George helped get me taken care of getting into the car that I wanted. Fast easy and professional

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DealerRater Aug 8, 2022

George and the group at Big Star were incredible. I was purchasing from out of state and they made the process as painless as possible. They offer exceptional pricing and fantastic service. George was a breeze to work with and we were able to get all of the information exchanged to go the sale over the phone incredibly simple. They arranged to pick me up at the airport when I flew in to pick up the vehicle. Fantastic experience.

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Google Aug 7, 2022

Great customer service!

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DealerRater Aug 6, 2022

Bobby Miller took very good care of me and the service was much faster than I expected

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Cars Aug 6, 2022

Prompt Service with photos detailing process with your vehicle along with car wash. Very happy customer. Would highly recommend this dealership to other Cadillac owners.

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DealerRater Aug 5, 2022

They were very nice, friendly, and excellent service. I really can’t complain about anything. Everyone was cordial and treated me well

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Google Aug 4, 2022

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DealerRater Aug 2, 2022

Very friendly and helpful one of the nicest salesman I came across in the auto industry 10/10 would recommend!

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DealerRater Aug 2, 2022

Big Star is a GREAT place to purchase your vehicle from. The only thing that I don't care about is that Ron Carter gave you an year of oil changes, rotations, etc.. So, I would thing that Big Star would do the same; otherwise, the service is GREAT. I do want to bring to everyone's attention about one sales person who makes everything GREAT and her name is Lisa Velasco. This woman really goes out of the way with her customers, whether you purchase a car or not, she makes you feel welcome. Her personality is really warm ...

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Google Aug 2, 2022

Had a little hiccup but Isaac took care of it. Thanks Big Star

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Cars Jul 31, 2022

Weim was great and made everything so easy. Weim was polite and a go getter for the entire deal. She went out of her way to make sure the customer was pleased.

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Cars Jul 29, 2022

At a time when lots of cars aren’t available they came threw, almost everything was taken care of over the phone easy and quick no hassles

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DealerRater Jul 27, 2022

Amelia Gulli works hard to get you want you want. Very personable give her a shout

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Facebook Jul 27, 2022

Big thanks to mrs Gabriella Donald 🥰🥰🥰🥰😘 one of the best binary option manager who has the best strategy and signals that can help you win every time you trade .. before meeting her I was scammed several times and I lost $2000 to 2 different managers who claims they are real but turn into monsters the moment I fund my trading account ... but today I'm so grateful to mrs Gabriella Donald for coming to my rescue .. I posted this to those who are already given up on binary and Forex options and to the newbies take advice and be saved.. if you ...

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DealerRater Jul 24, 2022

Best car buying experience EVER!!! Amelia made me feel very welcomed and it was a complete VIP experience thanks very much!!!

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DealerRater Jul 24, 2022

Amie Gulli is Very, very helpful. Her professional disposition is much appreciated. Very considerate and knowledgeable of the operation, honest She handles every customer with dignity and respect and her customer service skills are impeccable.

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DealerRater Jul 22, 2022

Was courteous, was on time, let me know if there were any other problems found.

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DealerRater Jul 20, 2022

I got my XT6 2023 And I’m loving it !!❤️ I have purchased a few vehicles from this same location , and they never disappoint! They have great staff from sales to closing and that was breeze! Make sure you ask for Mark Mauricio, he’s the best ! You will go home in a vehicle you will love !! Always a pleasure ! Thank you!

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Facebook Jul 19, 2022

Friendly courteous service

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DealerRater Jul 18, 2022

An awesome dealership with cordial staff and excellent service. It is a clean and neat environment.

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DealerRater Jul 18, 2022

George is an exceptional man, he went out of his way to make sure I was a happy camper. I am impressed with the professionals with Big Star Cadillac and their people. Hope we have many more years to do business.

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DealerRater Jul 17, 2022

Great customer service! Amelia Guli was a very helpful sales representative. If you need a vehicle go see her.

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Google Jul 17, 2022

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DealerRater Jul 16, 2022

My salesman mario and Cris were great. Had the vehicle I wanted to the tee.

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DealerRater Jul 15, 2022

Angela is a true professional. She is customer first and goes above and beyond to give amazing service.

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DealerRater Jul 15, 2022

Wiem is an exceptional professional. The best business transactions are those where you are comfortable with the other party/parties. I purchased my vehicle in April of 2022. I had it delivered across state and it was everything I had asked for. There were some minor cosmetic changes I wanted done and Wiem made sure everything was taken care of. It took little to no effort on my part as the communication between us was perfect. My wife and I are extremely happy and satisfied with our purchase. Big Star Cadillac has incredible employees who are pleasant and friendly to talk ...

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DealerRater Jul 14, 2022

Mike Pierce is such a great GENERAL MANAGER! He cares so much about his customers and his employees. Mike always goes above and beyond to help customers out. He is a huge asset to Big Star Cadillac.

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DealerRater Jul 12, 2022

Everyone involved in my purchase was helpful and professional. They made buying a car from two states away seamless and enjoyable

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DealerRater Jul 12, 2022

Bought a Cadillac from this dealer. They helped me when no one else would! Mark Mauricio accommodated my needs. I would absolutely buy another Cadillac from them!

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DealerRater Jul 11, 2022

Two words: Amie Gulli. I've been the proud owner of three Cadillacs, all purchased from this amazing, personable, reliable, and honest sales person. Amie creates a car buying experience like no other. No spending hours at the dealership feeling like you're being taken for a ride BEFORE you buy the car! No, Amie is straight up and works hard to get you a deal that allows you to leave the dealership feeling good about your purchase. Don't buy a Cadillac without heading to Big Star and asking specifically for AMIE! Trust me, you won't regret it!!

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Facebook Jul 10, 2022

I had a wonderful experience at Big Star Cadillac. Thank you for excellent service, Victor Rivas.

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Google Jul 9, 2022

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Cars Jul 9, 2022

Excellent service. Ainsley was very attentive and took care of all details and was very detail oriented, calling with updates on the progress of the repairs

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DealerRater Jul 7, 2022

My service advisor (Jeff) always makes sure I have good service. Always pleasant, courteous. and gets things done in a timely matter.

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Cars Jul 6, 2022

My sales agent Aimee was super. When I bought the 2019 XT4 I decided I didn’t like it as well as I thought, so I called her back and asked her to find me a 2022 with everything I wanted on it and she did. Then when I had a message come up on message center, they towed it back to Big Star and Bobby in service kept me updated throughout the process. I am on my 3rd Cadillac from this company and the service department can’t be beat.

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DealerRater Jul 6, 2022

Gary Yannibelli was the best sales person I have ever dealt with. He was quick to answer my calls and went overboard to get me out and on my way. He even drove the car to my home. He was not at all pushy. I have bought several cars in my life but Gary was the best and most honest salesperson I have encountered. I never felt like I was being pushed into a sale or that he was trying to get me to buy something more than I could afford. I will surely go back to Big Star Cadillac ...

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DealerRater Jul 5, 2022

LeAnn, Jeff and Isaac were extremely professional and ensured the necessary recall software upgrade was performed as required. They made everything very convenient and all service was performed ahead of schedule.

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DealerRater Jul 4, 2022

Everyone was nice and friendly and eager to help. You don’t find that often in other places. I would definitely go back and refer to others.

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Cars Jul 4, 2022

Karah was great. She made sure my service requests were done. The vehicle was vacuumed as requested and she made sure my car settings were returned to the original set

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DealerRater Jul 2, 2022

Good…!!!! They need to vacuum in side the car ….!! Long wait for loaner cars, that’s not good

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DealerRater Jun 30, 2022

What to thank Keith for helping me with the ct5 and he is very kind and cares for people

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Cars Jun 30, 2022

Keith Mujica was very professional and listened to what I wanted in a car.I will always deal with Big Star Cadillac and tell everyone I know about how this salesman made me feel .

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DealerRater Jun 30, 2022

I have been going to Big Star for many years. I usually deal with Bobby Miller in the service department. He always takes care of whatever my car needs and works very hard. It is a pleasure to work with him.

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DealerRater Jun 30, 2022

Our experience at Big Star Cadillac was amazing. Jaquelyn and Daisy went above and beyond to make sure my fiancé and I found our dream car. Anything we needed they did with no questions asked. Definitely the best dealership we’ve been too. We can’t express enough how happy we are to be part of the Cadillac family!

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DealerRater Jun 29, 2022

Everyone was so nice and friendly including the janitorial staff. A smile was on anyone that you saw. I felt comfortable and safe. Keep up the good work

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DealerRater Jun 24, 2022

Brought my Xt5 in for an oil change and tire rotation which was handled quickly and efficiently. Bobby Miller answered all our questions and was professional and helpful!

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DealerRater Jun 23, 2022

Always a pleasure t bring my Escalade to this dealership! They are always polite & helpful. They listen to your requests & always explain everything in detail! Owning a Cadillac has been a great experience! Big shout out to my service rep Ainsley who took great care of me!

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Cars Jun 18, 2022

The service department was outstanding. Jeffrey took good care of our XT6. Our issue was that the camera was inoperable. The harness was replaced and in the same day!!!

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DealerRater Jun 17, 2022

Ruben from Big Star Cadillac went above and beyond on his customer service. He worked with me to resolve the issues I had with a previous sales representative. He uses a no hassle, straightforward and customer driven approach that makes the customer feel comfortable and heard. Definitely would recommend seeing Rueben and his team at Big Star Cadillac!

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DealerRater Jun 16, 2022

Muy buena atención muy bonitos carros y muy amables rápidos atentos y muy buena comunicación

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Cars Jun 15, 2022

We appreciated the test drive of the desired car, we’re able to get a reasonable traded in and made the final new car purchase very satisfied. The whole customers service team was great. Thanks again

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Cars Jun 14, 2022

Had my car serviced here for the first time since purchase. Service was very good, Ainsley kept me informed of the progress and was very professional and courteous. Thanks for your help.

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DealerRater Jun 13, 2022

Nice and pleasant environment. Y salesperson was very knowledgeable and Friendly it made the process so much easier Real enjoyed the Experience

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DealerRater Jun 11, 2022

Isaac kept me informed of the progress on my vehicle repairs and was very polite.

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Facebook Jun 9, 2022

I never thought that binary trading could be this profitable and legit until I came across Mr. Jackson Robert who God has used to redeem me financially when I was confused about how to invest in any profitable business. I have made cashout twice now without any hindrance. I, therefore, recommend Mr. Jackson Robert to whoever is interested in trading. I invested $500 & I cash out $6,400 within a week. I don't know how to thank Mr. Jackson Robert I really appreciate what you have done for me...you can reach Him through His details down below. E-mail:[email protected]

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DealerRater Jun 1, 2022

Clean, friendly and professional dealership. I am very impressed by this dealership and would recommend this dealership.

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DealerRater Jun 1, 2022

Excellent on sales professional. Smooth from beginning to driving off the property. I will come back !!

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Cars Jun 1, 2022

I bought my Cadillac new ten years ago and always had good professional service during this time. I’ve always met with very friendly staff throughout the facility.

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Facebook May 31, 2022

Best experience, Daisy G and Steve S were so attentive and took great care of us! Best prices around!

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Google May 27, 2022

Thank you so much, Benito Sanchez for helping me get into my new XT5! I love it!! You always go above and beyond to help your clients!!

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Google May 27, 2022

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Google May 26, 2022

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Google May 26, 2022

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Google May 25, 2022

Jeremy was quick to return my calls and answer all my questions. He made the process fast and seamless. Jaime, the young lady who delivered my car, acquainted me with my car explaining the features, how to access them and helped me program the car based on my needs. Love my car!

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Google May 25, 2022

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Google May 25, 2022

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Google May 25, 2022

Great service

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Google May 25, 2022

Great. Timely done. Thanks.

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Google May 24, 2022

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DealerRater May 23, 2022

Very professional and thorough service on my car. The staff at Big Star really go out of their way, to ensure great service.

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Google May 23, 2022

Came in on a Monday for my first oil change for my Cadillac Xt4 and Issac took care of me! He was fantastic. Very friendly and made sure I was taken care. Only place I will get an oil change from now on

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Google May 23, 2022

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Google May 21, 2022

Great Customer Service, my Service Consultant Jeff Dial was very professional, knowledgeable & great customer service. I was in and out in about an hour for an oil change and the price is very reasonable. You would pay about the same or more somewhere else. Waiting area is very clean & comfortable. I highly recommend Big Star Cadillac & Jeff Dial as your Service Consultant. Thank you

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DealerRater May 21, 2022

Amie was awesome. I was extremely picky about what I was looking for. She did not stop until she found the perfect match for me at the right price point. The delivery to my home made the sale absolutely delightful. I have to say this was my best vehicle purchase experience.

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Google May 21, 2022

Awesome customer service!

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Google May 21, 2022

Great Service

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Google May 20, 2022

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Google May 20, 2022

This was my first visit to Big Star & although it was unfamiliar to me, Issac made me feel great, even tho I was an hour early for my maintenance. The entire staff was friendly & not pushy at all.

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Google May 20, 2022

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Google May 19, 2022

Got my Cadillac serviced at Big Star. They always take good care of me. If you need a new car or service on your old one go see them.

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Google May 18, 2022

Another great experience at Big Star Cadillac. Bobby in the customer service department continues doing a great job making sure that my Cadillac is serviced completely at the scheduled appointment. I drive away a happy customer as always.

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Google May 18, 2022

Big Star Cadillac was such a pleasure to do business with!! Jeremy made the entire process so smooth! Would definitely do business again!!