Mantenga su Vehículo con Nosotros Tenemos un servicio completo con técnicos capacitados a su disposición.
Service department stepped it up and completed the task requested in a timely manner
Excellent services friendly asking the right questions when you want a vehicle 🚗 and the experience was just extra nice on every aspects since walking in. Great
I had an amazing experience with Daisy Gutierrez . She was very knowledgeable , listened to my concerns, excellent customer service skills , very friendly and helpful .. I could not be happier with my experience with Big Star Caddillac .
Purchased my CT4 in July 2023 and I love it so much. Eddie Lechuga was my sales rep and he was awesome he made the entire process seem less and stress free. he was there for me at a sensitive emotional time. He listened to what my interests were and showed me a few cars and I feel in love with my baby blue. The top notch service has not stopped since. Jeff Dial in service has been amazing and also shows great customer service, he is attentive and follows up during the time my vehicle has been in service up until I pick my baby back up. He also listens to my concerns and make sure I am satisfied with my service and gets all my requests handled promptly. I would recommend big star Cadillac and their service team 100% I will definitely be buying from the in the future When I’m ready to buy again!
Daniel the manager was very helpful through out my visit, i would very much recommend getting your oil changed here they made sure i was doing okay constantly checking up on me and giving me updates very good customer service 👍🏾
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Everyone is so welcoming and helpful.
Very knowledgeable, friendly and professional! He made buying my Cadillac xt4 an excellent experience! I’m a very happy customer.
Jeff is terrific! Top rate with communication goes above and beyond to help his customers.
Thank you again Mr Dial for taking care of my car, so far so good 😊
Great customer service make you feel at home make sure you understand the details of your purchase
Jose is a great service tech..
Bobby is a very nice person. He always gets the job done when I come and he communicate with the customer very well. He is very thorough on explaining things about your vehicle. I always come to him whenever I have issues with my truck. Thank You Bobby for everything.
Jose was very help and explained my options for services. We will definitely schedule our follow up services with him.
I've always had the best service with Big Star Cadillac .
George was awesome and a great salesman. I appreciate his attention to detail and putting me at ease with the car purchasing experience. Mike Pierce had to get involved at one point due to a finance issue and he worked things out for me so that I was satisfied. I’m grateful for the work that he, Keith, and Kelly put in to my deal. Things changed with adding my trade and all of these men went to work to make things happen for me. I’m grateful and pleased with Big Star. Even the receptionist was kind and friendly and calming when I was frustrated in the wait period. Again, a huge shout out to George which is the reason I bought at this dealership. A continuous gratitude to all the other staff making things work out to finalize the deal.
Karah customer service is astounding! Highly recommend to all family and friends!
Our 1st time buying from Big Star, our salesman Nate was exceptional, guiding us through our purchase . Will definitely recommend this dealership to others
Daniel went above and beyond for me. I had a horrible experience with the service department in October and was going to take my business to another dealer. Daniel made sure that I was taken care of and that my XT4 issues got resolved.
Nathan was great, communicating through out the whole ordeal, and when I came in everything was quick and easy.
I want to thank Karah Gonzales for her excellent service today. Her professionalism really made a difference.
I brought my CT-4 to get service(oil change and car wash)for the first time I had to leave my car and go to work Jeff Dial was my service consultant and was very kind to get someone to take me to work and pick me up. I appreciate all your help, Jeff.
I already submitted prior comments on a prior review. Very, very pleased with the Big Star Cadillac
Everyone exceeded our expectations. From Jose to Ken and Regina, Everyone is courteous, knowledgeable and happy to help us in every way possible.
very good service, Jose Teran was very helpful, I will recommend this dealership to my friends and family,
Bienvenido A Big Star Cadillac
Nuestro concesionario ofrece más que solo ventas y servicio. Visite nuestro departamento de autopartes para encontrar todas las piezas de fábrica de alta calidad para que su automóvil siga funcionando sin problemas, y si está buscando nuestras mejores opciones de financiación para su próximo vehículo, nuestro departamento de finanzas de primer nivel lo tiene cubierto.